24/7 AI + Human Front Desk
Never miss a call, lead, or message. Kill spam. Book more jobs - without hiring more staff or buying more bad ads.
Xolvion Front Desk deploys a Lead Quality Firewall to block spam & robocalls and attribute every call to its source; a 24/7 Voice-AI Booker that qualifies and schedules real customers, and a Channel Optimizer that shifts budget toward cost-per-booked-job winners while auto-disputing junk leads. Works great even if you don’t run ads.
Pick up every call
Calls, texts, chat, WhatsApp. No voicemail. Even after hours.
Book the job right then
Do more with your current team—no overtime, no temps.
Block time-wasters
Safe callbacks and emergency broadcasts out of the box.
Follow up fast
Instant, consistent answers with warm handoffs when needed.
Keep no-shows low
Standardized scripts, consent handling (STOP/HELP), audit logging.
Richer intake before the visit
Key details captured (reason, basics, preferences) for your EHR/PMS.
24/7 AI + Human Front Desk
Never miss a call, lead, or message. Kill spam. Book more jobs.
Xolvion Front Desk deploys a Lead Quality Firewall to block spam & robocalls and attribute every call to its source; a 24/7 Voice-AI Booker that qualifies and schedules real customers, and a Channel Optimizer that shifts budget toward cost-per-booked-job winners while auto-disputing junk leads. Works great even if you don’t run ads.
Pick up every call
esp. after-hours
Follow up fast
missed calls & quotes
Book the job right then
not “we’ll call you back”
Keep no-shows low
reminders, deposits when needed
Block time-wasters
spam, sales, tire-kickers
↑ 15–30%
After-hours revenue
↓ 25–60%
Cost-per-Booked-Job
↑ 20–50%
Answered → Booked
↓ 40–70%
Spam ratio
Pick up every call
Calls, texts, chat, WhatsApp. No voicemail. Even after hours.
Follow up fast
Do more with your current team—no overtime, no temps.
Book the job right then
Safe callbacks and emergency broadcasts out of the box.
Keep no-shows low
Instant, consistent answers with warm handoffs when needed.
Block time-wasters
Standardized scripts, consent handling (STOP/HELP), audit logging.
Built for Local Service Businesses
Works out-of-the-box in your industry
If you answer phones, place ads, handle emergencies, or rely on referrals, this is for you.
Med-Spa/Aesthetic
Dental
Chiropractic
Imaging
(MRI/CT/US/X-ray)
Audiology
Physical Therapy
Optometry/LASIK
Much More
HVAC
Real Estate Agents
Plumbers
Electrical Contractors
Auto Repair
Cleaning Services
Law Firms
Accounting Firms
Beauty Salons
Pet Care
Insurance Agents
More…
CORE CAPABILITIES
Three layers that turn phones into booked jobs
We deploy in layers so you see value fast and never risk blocking a real customer.
Front Desk 24/7
Always-on voice & SMS that answers, triages, and books. After-hours included.
Lightning Reply (≤60s Speed-to-Lead)
Instant voice/SMS/email reply that qualifies in <4 questions and books (with consent).
Voice-First Intake & Triage
Conversational intake that adapts by service and flags risks in real time.
No-Show Defense
72/24/3-hour confirmations, 1-tap keep/reschedule, and automatic backfill.
Five-Star Advocate
Post-visit two-step feedback: 4–5★ → public review; 1–3★ → private resolution.
AI + Human Front Desk
Instant responses 24/7 with human fallback for nuance and empathy.
Scheduling & Reminders
Book, reschedule, confirm, and remind across phone, SMS, chat, and email.
Call Answering & IVR
Route by intent, capture voicemails, and triage emergencies after-hours.
Lead Capture & Nurture
Qualify, follow-up, and handoff warm leads to your team automatically.
Compliance & Consent
Respect TCPA/DNC, call-recording disclosures, and local regulations.
Human Escalation
Route complex cases to on-call agents with full context and transcripts.
How it works
From ring to ROI in 6 moves
1
Capture
Connect phone, chat, forms, inboxes. AI Tags source (LSA, PPC, GBP, referral) and routes EN/ES intelligently.
2
Protect
LeadShield™ Firewall: STIR/SHAKEN, voice CAPTCHA, honeypots, and first-10-sec intent model to block spam & sales. Real customers go through.
3
Qualify
Trade playbooks: issue, ZIP, urgency, warranty, price-frame diagnostic. Low-confidence calls escalate to human.
4
Book
Reads live capacity, offers two slots, optional deposit, confirms details, writes CRM notes, sends SMS/email summary.
5
Follow-through
Smart reminders, missed-call rescue, review flywheel, VIP partner routing, and clear handoff to field teams.
6
Prove & Optimize
Dashboard: Spam%, Answered→Booked%, CPBJ by channel/daypart, after-hours bookings, LSA credits, reactivation wins. Daily budget shifts by CPBJ; Storm Mode when weather spikes.
Ready to put your front desk on autopilot?
Let’s discuss how Xolvion Front Desk can transform your business. Book a discovery call to explore the possibilities.