Resources
We offer guides and FAQs to help your team understand how Xolvion fits your workflows.
SEARCHABLE EXPLAINERS FOR YOUR TEAM
Operations Playbook (PDF)
step-by-step rollout guide and SOPs.
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Loom-5-minute overview
Walkthrough of Lightning Reply and front-desk automations.
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Implementation phases
Discovery ➔ Alpha ➔ Pilot ➔ Full Integration.
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Security overview
HIPAA approach, BAAs, and data handling.
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FAQ
What trades fit best?
HVAC, plumbing, electrical, roofing, garage doors, restoration, pest/wildlife, landscaping, tree service, irrigation, fencing, flooring, painting, handyman, windows/doors, gutters/chimney, pressure washing, pools, septic, junk removal, moving, locksmith,appliance repair, low‑voltageand more.
Does this work if we don’t run ads?
Yes. Most wins come from phone calls, after‑hours and faster follow‑ups on organic and referral calls. The firewall blocks noise, the Booker converts more real calls and the Optimizer grows partners and reactivation. Ads are optional fuel once your bucket stops leaking.
Will the AI book bad jobs or block real customers?
We start in shadow mode and whitelist your business numbers. The AI price‑frames to deter tire‑kickers and confirms ZIP, service and urgency before booking. Target false‑block rate is <0.5 %.
What if we already use Housecall Pro/Jobber/ServiceTitan/GHL?
Perfect. We read capacity, write notes and keep your workflows intact. No EHR change is required.
Do you support Spanish?
Yes – bilingual English/Spanish out of the box, with auto‑language detection. Additional languages are available per market. Humans can step in any time.
Do you take payments/deposits?
Optional Night‑Mode deposits hold emergency slots and reduce no‑shows. Funds flow through your processor
How do you handle compliance?
Call‑record consent in the greeting, TCPA quiet hours, opt‑out keywords and STIR/SHAKEN checks. We provide an audit trail for disputes and credits.
What do we need to provide?
Your calendar/CRM access (or we’ll set one up), service areas, basic pricing rules and the last 60–90 days of call logs if available (for baseline).
How do you prove ROI?
Your dashboard shows spam %, answered→booked %, cost‑per‑booked‑job by channel, after‑hours bookings, review/referral lift and credits won from disputes. We measure success based on bookings, not clicks or impressions.
14‑Day Pilot.Results Guaranteed.
We measure against your last 14 days. If net new booked appointments aren’t at least 15 % higher, your pilot is on us.
Thank you for considering Xolvion Front Desk. Ready to turn every call into a booked job? Book Your Discovery Call Today.